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1.      Branding will only commence once full payment for stock and branding has been received and artwork has been approved.

2.      Standard lead-time is ten calendar-days subject to artwork being submitted in the correct format and layouts are signed off within 72 hours.

3.      The lead-times may need to be extended on large quantities. For Screen and Pad Print more than 2000 prints, for Embroidery, Laser and Digital more than 500 designs.

4.       Personalization will be excluded from normal lead-times.

5.       Excludes freight/transport time. Every effort will be made to maintain the shortest possible lead-time, please discuss with your us.

6.      Acceptable file formats: Vector artwork is preferred (no MAC files) – (.CDR / .EPS /.AI / .PDF). Formats we do not accept: Word files, .gif, .jpeg (under 300dpi), Power Point and Free Hand. Fonts need to be converted to curves.

7.      Artwork not received in the correct format will attract a redrawing fee of R350 and require 48-hour lead-time.

8.      All artwork requests, approvals and proof of payments are to be sent to

9.      Pre-production samples may be charged for and run as a separate order.

10.   A tolerance of up to 2% is allowed for rejects.

11.   BrandCo Enterprises cannot accept returns on incorrect items which have already been branded, regardless of whether it’s BrandCo’s fault or not.